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sean.murphy@zengomobilitystairlifts.com

Call us on 0800 4647401

Zengo Website Logo

Call us 0800 4647401

Regain Your Freedom at Home

Which Acorn suits your staircase

If your staircase runs in one unbroken flight with no turn, you need the Acorn 130. The rail is cut to the length of your stairs, which is why a straight lift is both the quickest to supply and the least expensive to fit. It takes up to 127kg, and a heavy-duty version is rated to 159kg where more capacity is needed.

If your stairs turn at any point — a quarter turn at the top, a half-landing partway up, a dog-leg, or a full sweep — you need the Acorn 180. The rail is manufactured to match the exact rise, going and radius of your staircase, so the lift carries you from bottom to top in one continuous run instead of making you get off and change over at a landing. It takes up to 120kg and has an inertia seatbelt and a FastTrack rail.

Straight Stairlift Repairs

Why choose our Stairlifts

Will one fit narrow or steep stairs?

Narrow stairs

The measurement that decides it is the clear width at the tightest point of the flight, not the width where you are standing at the bottom.

Steep stairs

Steepness is rarely what stops a lift going in. The rail follows the pitch of your staircase while the seat stays level the whole way, so you travel upright however sharp the climb is.

Tight at the top or bottom

The usual sticking point is not the stairs themselves but what sits at either end — a door that opens across the foot of the flight, a radiator, or a narrow landing.

Acorn 130 straight stairlift carrying a user up a domestic staircase Straight stairs

Acorn 130

Straight stairlift

The workhorse of the range, for a staircase that runs in one unbroken flight. The rail is cut to length, so it is the quickest and least expensive Acorn to fit.

127kgMax weight
159kgHD version
12 mthGuarantee
  • Heavy-duty version rated to 159kg
  • Folds back so the stairs stay usable
  • Battery backup — works in a power cut
  • Hinged rail available as an option
Acorn 180 curved stairlift parked at the foot of a curved staircase Curved stairs

Acorn 180

Curved stairlift

For anything that turns — a quarter turn, a half-landing, a dog-leg or a full sweep. The rail is manufactured to match your staircase so you ride it in one go.

120kgMax weight
FastTrackRail
12 mthGuarantee
  • Rail built to your exact staircase
  • Inertia seatbelt
  • One continuous ride — no changing at a landing
  • Battery backup — works in a power cut
Acorn outdoor stairlift fitted to external stone steps Outdoor steps

Acorn 130 Outdoor

Outdoor stairlift

The same lift, weatherproofed for outside. For front and back steps, side returns and flights down into a garden — where the barrier is the path rather than the staircase.

OutdoorWeatherproofed
StraightRail type
12 mthGuarantee
  • Built for permanent outdoor use
  • Front steps, side returns, garden flights
  • Battery backup — works in a power cut
  • Surveyed and quoted free, like everything else
Reconditioned Acorn 130 straight stairlift on a staircase Reconditioned

Reconditioned Acorn 130

Straight · refurbished

Where most reconditioned stock sits, because a straight rail cuts down to fit the next staircase. The cheapest honest route to a quality lift.

  • Batteries and charging contacts replaced
  • Safety edges replaced and tested
  • Upholstery and trim renewed
  • Rail cut to your staircase, then fitted
Acorn 180 curved stairlift travelling around a turn in the stairs Rarely available

Reconditioned Acorn 180

Curved · limited

Hard to come by, and worth knowing why. A curved rail was bent to one particular staircase and cannot be re-formed for another, so there is very little curved stock anywhere.

  • Only where the rail genuinely suits your stairs
  • We will tell you when new is the honest answer
  • Ask — stock changes week to week
Acorn hinged rail folded up clear of the foot of the stairs Trade-in

Your old Acorn taken away

Changeovers

Replacing rather than fitting for the first time? Removal of the old lift is inside the quoted price rather than added at the end.

  • Removal included in the written quote
  • Sound straight lifts go on to be reconditioned
  • Tread holes made good on removal
Acorn stairlift controls and carriage Common fault

Beeping or flashing

Fault codes

Acorn lifts report faults through a code or a beep pattern. Count the beeps or read the display and tell us what it says — it usually tells us what we are coming to.

Acorn stairlift parked at the foot of the stairs on charge Common fault

Dying partway up

Batteries & charging

Almost always the battery system or the charging contacts rather than the motor. If it only runs when parked, that is the symptom — and it is usually a quick fix.

Acorn stairlift rail and drive along a staircase Common fault

Noise or rough running

Drive & rail

Grinding, juddering or uneven travel is the lift telling you something. Better looked at before it stops altogether, particularly on a curved rail where there is no short flight to walk.

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Need help with a Reconditioned Stairlift?

Stairlift Suppliers in Winchmore Hill

Zengo Mobility Stairlifts are your trusted source for the professional installation and repair of mobility chairlifts. Our team ensures smooth and reliable accessibility, empowering individuals to live comfortably and confidently.

Curved Stairlift London

Most common questions

Frequently Asked Questions

Your staircase decides it. A flight that runs straight with no turn takes the Acorn 130, with the rail cut to length. Anything that turns — a quarter turn, a half-landing, a dog-leg or a full sweep — takes the Acorn 180, with the rail manufactured to match your exact stairs. If the problem is outside rather than in, the Acorn 130 Outdoor is the same lift weatherproofed.

It depends on whether your stairs are straight or curved, how long the rail needs to be, and whether you want new or reconditioned. Anyone giving you a figure before seeing the staircase is guessing — a curved rail in particular is made for one house and priced accordingly. The survey is free, takes about half an hour, and you get a written price with no obligation.

The Acorn 130 takes up to 127kg, and there is a heavy-duty version rated to 159kg. The Acorn 180 takes up to 120kg. Tell us the weight the lift needs to carry when you ring — it is one of the few things that genuinely narrows the options, and it is better known at the start than discovered at the survey.

Most stairlifts are installed in just a few hours. On a straight staircase that usually means it is in and working the same day the rail arrives. On a curved staircase the fitting is no slower, but the rail has to be manufactured to your measurements first — so the wait is in production rather than installation.

No. The rail bolts to the treads of the stairs themselves, not to the wall, so there is no structural work and no replastering. It can be taken out again later and the tread holes filled — worth knowing in a period house you may want to sell on.

Yes. Acorn lifts run on electricity with a rechargeable battery system, so the lift keeps going if the power drops. The batteries charge whenever it is parked at either end of the rail, which is why we show you where to leave it rather than stopping halfway up.

Almost always. Acorn lifts fit narrow, steep, straight and curved staircases, and the measurement that decides it is the clear width at the tightest point of the flight rather than the width at the bottom. Steepness rarely stops a lift at all — the rail follows the pitch while the seat stays level.

An option on every Acorn stairlift. Where the rail would otherwise finish across a doorway or run out into a hallway, the end section folds up out of the way when the lift is not in use, removing the trip hazard a fixed rail can leave at the foot of the stairs. Mention it at the survey if the bottom of your stairs opens onto a door or passage.

Yes, and for a straight staircase it is often the sensible buy. A refurbished lift has been stripped, had its worn parts replaced — batteries, charging contacts, safety edges, upholstery — then rebuilt and tested. Curved is harder to come by, because a curved rail was bent for one staircase and will not fit another. Ring and ask what we have in.

Yes. We repair Acorn stairlifts across London whoever originally fitted them. Most faults announce themselves through a code or a beep pattern, so count the beeps or read the display and tell us what it says — we can often narrow it down before setting off. A lift dying partway up is usually batteries or charging contacts rather than the motor.